Technical Support

Related Topics

Warranty Terms

Standard warranty is 1 year. After this period, a new contract must be entered in order to continue the warranty, at a discount for regular users.

Contacting Technical Support

When contacting technical support:

Technical support can be contacted through:

License number and warranty expiration date can be found through  Help > About

Services Not Covered by the Warranty, Available for a Separate Fee (Prices are Negotiable)

1. Engineering consultation services:

2. START-PROF professional training

3. System administrator services:

4. Consultation on old versions of software

Services Covered by the Warranty